DocumentationGetting Started

Getting Started with Litmusly

Welcome to Litmusly! This guide will walk you through the basics of setting up and running your first AI-powered product feedback test.

What is Litmusly?

Litmusly is a pre-launch product feedback simulator that uses AI to generate realistic personas and user feedback—before you ship. It's built for product managers, UX designers, and startup founders who want clear, honest insights without expensive user testing cycles.

With Litmusly, you can:

  • Test product concepts, designs, and prototypes before building
  • Generate feedback from customizable AI personas that match your target audience
  • Identify usability issues and improvement opportunities early
  • Save time and resources by validating ideas before full development
  • Integrate with your existing design and product management tools

Creating Your Account

To get started with Litmusly, you'll need to create an account:

  1. Sign up: Visit our registration page and create an account using your email or Google/GitHub account.
  2. Verify your email: Click the verification link sent to your email address.
  3. Complete your profile: Add basic information about your role and company to help us customize your experience.
  4. Choose a plan: Select from our Free, Pro, or Enterprise plans based on your needs. You can start with the Free plan to explore Litmusly's capabilities.

Pro Tip: Enterprise users get access to additional features like custom AI model training, advanced integrations, and dedicated support. Contact us to learn more.

Setting Up Your First Test

Now that you have an account, let's create your first product feedback test:

  1. Navigate to the dashboard: After logging in, you'll be taken to your dashboard. Click the "New Test" button in the top right corner.
  2. Name your test: Give your test a descriptive name that helps you identify it later.
  3. Upload your design: You can upload images, PDFs, provide a URL, or connect your Figma account to import designs directly.
  4. Select personas: Choose from our pre-defined personas or create custom ones that match your target audience demographics, behaviors, and needs.
  5. Configure test parameters: Specify what aspects of your product you want feedback on (usability, visual design, messaging, etc.) and any specific scenarios you want the personas to consider.
  6. Start the test: Click "Run Test" to start generating AI feedback. Most tests complete within 2-5 minutes depending on complexity.
Litmusly test setup interface

Understanding Your Results

Once your test is complete, you'll receive a notification. Here's how to interpret your results:

  • Feedback overview: A summary of key findings and common themes across all personas.
  • Persona-specific feedback: Detailed feedback from each AI persona, including their thoughts, frustrations, and suggestions.
  • Usability scores: Quantitative ratings across different aspects of your product.
  • Improvement suggestions: Actionable recommendations for enhancing your product based on the feedback.
  • Sentiment analysis: Visual representation of positive, neutral, and negative sentiments in the feedback.

Pro Tip: Look for patterns across different personas. If multiple AI users mention the same issue, it's likely a significant area for improvement.

Next Steps

Now that you've run your first test, here are some ways to get more value from Litmusly:

  • Iterate on your design: Use the feedback to make improvements, then run another test to see if the changes addressed the issues.
  • Try different personas: Test with various user types to get diverse perspectives on your product.
  • Share results with your team: Export or share the feedback directly with stakeholders and team members.
  • Connect integrations: Set up integrations with tools like Slack, Figma, or Jira to streamline your workflow.
  • Explore advanced features: Try A/B testing, competitive analysis, or concept validation as you become more familiar with the platform.